Privacy Policy

Last updated: September 2, 2026

Who we are

ZenClinic operates this website and related online services. This Privacy Policy explains what personal information may be collected, how it is used, how it is protected, and what choices may be available to you when you use our website or services.

We may update this policy when our services, technology, or legal obligations change. Any revised version will be posted on this page with a new “Last updated” date.

Information we collect

Depending on how you use the website, we may collect information you provide directly, such as your name, email address, account details, messages, and other information submitted through forms or account features.

We may also automatically receive technical information, such as your IP address, browser type, device information, approximate location, pages viewed, and general usage data. This information helps us operate, secure, and improve the website.

How we use your information

We may use personal information to provide and maintain our website and services, create and manage accounts, respond to requests, communicate with you, improve user experience, prevent misuse, detect security incidents, and comply with legal obligations.

We use information only for legitimate business purposes and do not use it in ways that are incompatible with the purpose for which it was collected, unless permitted or required by law.

Comments and user-submitted content

If visitors submit comments, messages, or other content, we may collect the information shown in the relevant form, along with technical information such as the visitor’s IP address and browser details when needed for security or spam prevention.

Please avoid submitting sensitive personal information unless it is specifically requested and necessary for the service you are using.

Media and uploaded files

If you upload images or other files, please remove embedded metadata that you do not want to share, such as location information. Files published on a public part of the website may be accessible to other visitors.

Cookies and similar technologies

We may use cookies and similar technologies to keep the website functioning, remember preferences, support sign-in features, understand website usage, and improve performance and security.

Some cookies are temporary and expire when you close your browser. Others remain for a longer period or until you remove them. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

Embedded content and third-party services

Pages on the website may include embedded content, such as videos, images, forms, or other materials provided by third parties. Embedded content may behave as if you visited the third-party website directly.

Third-party providers may collect information, use cookies, or process interactions according to their own privacy policies. We recommend reviewing the policies of any third-party service before using it.

Who we share your information with

We may share information with trusted service providers that help us host, secure, maintain, analyze, or operate the website and services. These providers may process information only as needed to perform services for us.

We may also disclose information when required by law, to protect rights and safety, to prevent fraud or abuse, or as part of a business transfer such as a merger, acquisition, or sale of assets.

How long we retain your information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, enforcing agreements, and meeting legal, accounting, or security requirements.

Retention periods may vary depending on the type of information and why it was collected. When information is no longer needed, we may delete it, anonymize it, or securely dispose of it.

How we protect your information

We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.

Your privacy rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of personal information we hold about you. You may also have the right to object to or restrict certain processing.

To make a privacy request, contact us using the details provided on this website. We may need to verify your identity before completing the request, and some information may need to be retained for legal or security reasons.

Where your information is processed

Your information may be processed by ZenClinic or service providers in countries other than the country where you live. Where required, we take appropriate steps to support lawful transfers and protect personal information during processing.

Children’s privacy

Our website and services are not intended for children where prohibited by applicable law. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information, please contact us so we can review and remove it where appropriate.

Contact us

If you have questions about this Privacy Policy or want to exercise a privacy right, please contact ZenClinic through the contact details provided on this website.

This page provides general privacy information and should be reviewed and customized by a qualified legal professional for your business, services, data practices, and jurisdiction.